KB-MLM-FAQ Archives - Page 2 of 2

Can you walk me through how I would update MLM to the latest version on the Cloud?

May 23, 2017/in KB-MLM-FAQ /by Marc Gelinas

Question:

My Margill Loan Manager is installed on a server on the Cloud. It wants to have me input a path and so on, and I was not comfortable starting it. It also said to back up MLM data first, and I am not sure if that is necessary for me given that we have the server back-up every night.

Answer:

When all goes smoothly, an update should take 3-4 minutes.

If not already done, download the full update (for existing clients) at www.margill.com/get. Download from the remote server, not from your personal computer. This way, the installer will already be on the Cloud, as opposed to being on your PC.

Run the Margill Installer. It will ask for the path for the software installation. The default setting will usually be the last installation path or the C: drive which is where Margill is usually installed on the Cloud.

The Data (so where the database resides), when installed on C:\Program Files (x86) will usually be under C:\Program Data\MLM_Data.

If it is not there (as it usually should be), then an error will appear, and you will have to find the proper Data path. Search for the “DB” folder using the Windows search tool. Depending on who did the installation, data could be anywhere, so let’s hope the person who installed did a good, clean job!

ALWAYS do a backup. Everything should go smoothly with the update, but never take the chance; do a backup.

You will need basic knowledge of Windows to do this unless your paths are all properly configured.

If a client makes a payment, how do I feed that into the program?

April 3, 2017/in KB-MLM-FAQ /by Marc Gelinas

Question:

Hi – I’ve been giving your software a trial, and really like it.

The only thing I haven’t been able to do is feed information into the ledger. For example, if a client makes a payment, how do I feed that into the program? How does it know when a payment hasn’t been made? And if someone makes a partial payment, does it automatically adjust the remaining payments?

Answer:

You will notice that when a schedule is created, the “Line status” for each line is “Due Pmt.” You then manage the payments as they are paid (or not paid) by changing this Line status to Paid, Unpaid, Partial payment, etc.

You can do this loan by loan. Or, a much much faster way, is to use the Post payment tool, probably the most important tool in software where you can batch update payments.

Post payment tool to batch update Due payments

The software usually does not recompute payments – it recomputes the interest for the remaining of the loan automatically. Fees can also automatically be added for unpaid payments for example – you create the rules (Tools > Settings > Administrator settings > Column Fees Automatic).

When a borrower does not pay, the loan will show a balance. You could also decide to recompute the payments, or you can extend the loan (after an agreement with the borrower). This can all be done with the powerful right mouse click.